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Storage Missing HDD after sleep resume - Every time

Discussion in 'Hardware' started by Whitesky, 20 Apr 2010.

  1. Whitesky

    Whitesky Minimodder

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    I searched for this here and was surprised I didn't see anything on it -

    After upgrading to Windows 7, one of my 1Tb drives disconnects everytime I resume from sleep, and it cannot be found whether in My Computer, Drive management, etc. It's as if it isn't even connected.

    First I Googled it and actually found a lot of results, so it is a common problem, but absolutely none had any good answers or conclusions.

    If anyone can help, it'd be bit-tech people at this point :thumb: It's my primary workstation, so help would be a lifesaver!

    specs are below, I'm in AHCI SATA config
     
  2. theskirrid

    theskirrid What's a Dremel?

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    Are you on the 1003 BIOS? If so set the drive sleep options to never for your power scheme in the Power CTRL Panel, and try that.

    If that doesn't work run "powercfg -energy" from a CMD prompt. That should discover what, if anything, is interfering with hibernate or sleep.
     
  3. Whitesky

    Whitesky Minimodder

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    I haven't upgraded BIOS or firmware for my ASUS P6T.. went to their site and was really confused on what to download. Would this maybe be affecting it? Never had this problem on Vista before upgrade though.

    I've read from other people to simply never go on standby, but I'd really like to avoid this.. fanspeed & power consumption among other reasons :-(
     
  4. Splynncryth

    Splynncryth 0x665E3FF6,0x46CC,...

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    It may be the driver. I have heard of some issues with the Intel matrix storage driver and disappearing drives. I'm not sure if there are new ones to correct the problem.
     
  5. Whitesky

    Whitesky Minimodder

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    any specific drivers I should look for on my setup? Device Manager is all up to date so I know it's manual driver updates I'd have to look for on manufacturers' websites

    Edit* actually here's something that might make sense.. after Win7 install with just SSD connected, I powered off and reconnected my old storage HDD's. When booted back up, in Windows it gave the "doo-dee" chime as when you plug in a USB stick or etc. Even brought up an Autoplay box with list of "View Contents" etc that you see when plugging in externals or DVDs.

    When I wake up from sleep, it does the "dee-doo" sound as when you'd unplug a USB. However, it doesn't do it for the other 1Tb. Any thoughts?
     
  6. Whitesky

    Whitesky Minimodder

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    any ideas?
     
  7. pimonserry

    pimonserry sounds like a party.

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    My dad had the same problem.

    Is your BIOS set to use the drives in AHCI mode? That worked for him. Of course, you need to install the AHCI drivers for your motherboard first.

    Edit: Nevermind, I see you mentioned AHCI in your OP.

    Point to note though, my dad also has an Asus board.. my Gigabyte has never had any problems re: sleep + hard drives. Might just be a coincidence.
     
  8. Whitesky

    Whitesky Minimodder

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    Well I originally used these drives under IDE SATA mode, which was default in my BIOS. When I installed Win7 over Vista, I first unplugged the drives, changed SATA to AHCI, then installed, & plugged drives back in.

    Weird thing to me is the way it seems to be treating it like some plug'n'play device, not an actual HDD.
     
  9. pimonserry

    pimonserry sounds like a party.

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    Have you tried reverting to IDE mode?

    Make sure the IDE drivers are enabled in the registry or it won't boot.

    ("HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\pciide" Start = 0 )

    Alternatively, stick with AHCI, but get the latest AHCI drivers from here: http://www.asus.com/product.aspx?P_ID=iRlP8RG9han6saZx&templete=2

    Don't know what else to try :confused:
     
    Last edited: 24 Apr 2010
  10. Splynncryth

    Splynncryth 0x665E3FF6,0x46CC,...

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    Sorry I didn't get back to this sooner.
    Is your boot drive on AHCI as well, or are you using a different SATA port. I'm wondering if there is some sort of hot plug event, spin up timeout, or other issue like that.

    If it's an Intel based board, they are gong through some changes with the drivers. The most visible in the change in name from Matrix storage to rapid storage. But AHCI defines a memory mapped I/O interface as a replacement for I/O ports used with IDE (and legacy SATA modes). So Windows 7 could be using a default driver that does not quite work with the controller.

    I can think of a bunch of other things but they boil down to "try updating your BIOS and drivers".
     
  11. Pookeyhead

    Pookeyhead It's big, and it's clever.

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    Lack of X58 boards? There are loads.. even well specced, enthusiast micro ATX boards for small powerful HTPC rigs, through to multi-socket Xeon monsters. There's something for everyone with X58,

    As others have said already, your budget will easily get you a X58 setup, so why bother with P55?
     

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