News Specialist refuses to repair 360s

A specialist repair shop has refused to continue taking Xbox 360s in to service due to rate of failure.

http://www.bit-tech.net/news/2007/06/29/specialist_refuses_to_repair_360s/1

 

They really should have get gotten someone specialized in cooling tech to design a good cooling system for 360 and. I think overheating is all cause by ATI GPU as it would be sucking so much power and producing too much heat or it could be IBM processor but i doubt that would be the issue. Anyways if Microsoft just spent $20 extra on a much better cooling system for 360 none of this would be happening. Sony let Asus do their case cooling design and it has saved them craploads since Asus put in some top quality Heatsink and a 160mm Quite fan which saves sony money in return because they get no where as near RMA as Microsoft does with 360. Also i do wonder that black ring could be caused by software related issue. I wish every xbox 360 had an HDD and all the 360 had 120mm fan with a heavy duty heat sink.

 

Oh crap, I just ordered one from play, guess its going to be a gamble wether it'll work or not.

What is an acceptable failure rate for electronics like this anyway? 30% seems very steep

 

this is simply stupid.... MS should get of their asses and start doing something.

 

It`s a shame so long after launch that the failure rate is still stupidly high, you would have thought that a seemingly professional company like microsoft would have nipped these problems in the bud a long time ago.

Looks like people should save thier money and buy a quaility system like the PS3 then.

 

lol

ahem

 

My second console has just gone back, and whilst holding for a tech, I was told that turnaround is currently about 25 days. They hope to get it back to the normal level of service (15 days) by the end of July!

I think that basically means that even MS is swamped by the number of faulty consoles.

 

It's not an overheating issue, it's just some crappy solder that microsoft continue to use.

 

Incredibly, but the newer ones are meant to be a lot better. Mines an Nov 05 and still going though

 

This has me thinking about water cooling an Xbox 360 (if evidence concludes that heat is the absolute cause for failure). If I remember correctly, Microsoft was in a huge rush to ship for the holiday season, so that is why they may have taken shortcuts in the design and manufacturing. If that is true, then why haven't they rectified the issue earlier? There seems to be some ignorance at play here, methinks.

 

PS3 is quiet, right? Does it get hot too? It's just...no Forza...or GoW on PS3. It's kinda like when PS2 came out before Xbox.

 

What's up with that? You don't hear about any issues with the PS3 now, do you?

I've had my PS3 for a good long time now and never had an issue with it even though the ambient temp in the room it's in regularly reaches almost 80 degrees Fahrenheit (I also run F@H on constantly while not playing, mind you, so this is pretty much full load 24/7). It's completely silent while playing DVDs or Blu-Ray discs and only becomes audible when folding.

 

Is everyone forgetting what happened with the PS2?? On launch we had buckets of PSU failures and disc scratching issues.
Then As soon as it was out of waranty we started seeing massive numbers of failures, mainly due to the DVD drives packing in. I remember regually having more faulty units out back than new ones.

As long as Microsoft fix the problem than it will be ok, if they don't then there will be problems.

Wait till the PS3 has been out for a year to 18 month and we shall see what happens, Sony dont excatly have a stella record when it comes to reliabilty.

I think a lot of console failure is down to the end user anyway, I'm still on my PS2 that I've had from launch and its had enormas amounts of use. Same with my xbox and xbox 360.

 

the cooling solution on the PS3 is far superior..... i remember when they first opened one i was amazed by the size of the cooler.

 

OMG, I wish I had taken a picture of this. It was something you'd see posted as a picture for this post. So me and my cousin went to BestBuy and we were walking towards the back of the store for the car audio section and on the way there we passed by the Games Dept that had all 3 demos for the PS3, Xbox and the Wii up and running with people at both the PS3 and Wii stations, but yet nobody was at the 360's. So I thought, wth, let's take a look at what they have on the 360. We walk up and on the big 50 inch screen I see "Technical Error, Please Contact Microsoft Technical Support" and when I look down I see a partial red ring that showing up on the front of the 360. How could a company sell a product where the DEMO console is already showing the red ring? This is something Microsoft better take seriously. My friend's brother's 360 died 14 days after the warranty and now he has to shell out ANOTHER $299 for another one. That is NOT acceptable to me and it should not be to anyone else. Of all that we've heard today, it's only going to get worse unless M$ tackles this ASAP....

 

i thought it was the fact microsoft's designers were too shortsighted to realise that not all consoles would be vented perfectly

and instead of bolting the heat sink to the motherboard (like more companies with 2 brain cells do), they decided to glue it on with the heat paste that will melt if the temperature is too high, which it gets to if its not vented perfectly

 

Microsoft now receiving 2,500 broken 360s per day in UK alone?

 

those are insane numbers.......

 

It's **** like this that made me drop console gaming altogether.

 

Eh? This is the first time anything like this has happened on such a large scale.