Hi all, first of all sorry for bad english, I hope I will be able to explain quite well the situation.. It was a few day that the temperature of my CPU seemed to be a little too high (I am checking it with an Aida64 panel) and yesterday suddendly the temp. went to 89 C° degree and the pump of my AIO to maximun ... I decided to switch all off, demount the AIO to check if there were mount problems... but i got a bad surprise, pls see images After having cleaned-up I re-mount the AIO but nothing to do, temp still at 89° .. Now I wrote to C.M. to check if my AIO is a 2 years or a 5 years warranty product (th AIO has 2 years and 5 months ....) What can be happened??
Unfortunately yes... I wrote to Cooler Master hoping warranty is longer than 2 years on this AIO .. I will wait for an answer but less than 2 and a half years is a short life time .... isn't it?
At the moment the answer is NO warranty .. it is finished on begin of July ... but I am sure that all the encrustations are even older ... I will try to ask a discount on a new product ...
Tweet them about it, put the photo public, make an angry rant. Socially manipulate the situation as it really should not have failed so soon so spectacularly.
I wrote on 2 italian forums in the section C.M. support ... Someone said he will take to the attn. of CM... Even if I do not think they will give me a positive answer... is better than nothing, will see...
On ufficial CM site they told me to send the AIO in Netherland, if it is really broken, probably they will send me a new one ... I will keep you updated
Good news mates! Today I receved the new AIO from Cooler Master Netherland!!! GOOD JOB Cooler Master and thank-you!
Same thing happened to mine not even with 1.5 years of use but since I bought it two years ago ... Tough
I hope the new AIO cooler will last a little longer.... I have a question and may be someone of you may help: the mobo is vertical in my TT P3 case and I have to mount the radiator vertical too: the point where the tubes go in the radiator should stay on top or on bottom? Best rgds