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Motherboards ASUS x570-TUF Gaming 'forgetting' SATA drives

Discussion in 'Tech Support' started by Radshielder, 19 Jul 2020.

  1. Radshielder

    Radshielder What's a Dremel?

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    Hi All, I think the title says it all really. We've got an ASUS x570TUF Gaming motherboard with a 3900x and ASUS 1070 installed. The system has 16GB of 2400MHz Corsair memory and boots from a 256GB Samsung M.2 drive.

    The spinning rust in question are two 2TB Seagate drives.

    All of the drives were used in an i5-6600 system until we upgraded.

    Now, the drives have been working fine, but the system sometimes does not find them on startup. Sometimes all it takes is a reboot and other times we need to forget about using the computer that day and try again the next day. It is a really intermittent fault.

    I've updated the bios, changed the cables and even the ports the drives are attached to. Nothing seems to work.

    Should I RMA the board or is it something simple I can do to fix this?
     
    Author ukon likes this.
  2. RedFlames

    RedFlames ...is not a Belgian football team

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    Some boards skip over SATA until it gets to the OS in order to shave a bit off boot times.

    Do the drives who in windows or choice of OS here
     
  3. Radshielder

    Radshielder What's a Dremel?

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    No. The drives don't appear in the BIOS or the OS.
     
    Author ukon likes this.

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