Other Cancelling virgin broadband

Discussion in 'General' started by mystvearn, 28 Mar 2013.

  1. mystvearn

    mystvearn any-may

    Joined:
    12 Feb 2009
    Posts:
    757
    Likes Received:
    2
    I only have broadband from virgin media. I read their site that they say that you need to give them 30 days notice to cancel the broadband. Does the cancellation date follow your bill date or follow from the date you want the service to be cancelled?

    Example: My bill date is on the 18th of every month. I want my broadband terminated on the 25th of June. Can I call them on 25th of May to ask for a cancellation of the account for 25th of June, or will it be terminated on the 18th of June?

    Also, as I don't have a virgin telephone line, does anyone know any non-premium numbers which I can call with my giffgaff mobile phone?

    Thanks :)
     
  2. longweight

    longweight Possibly Longbeard.

    Joined:
    7 May 2011
    Posts:
    10,517
    Likes Received:
    217
    Call them and ask them to call you back.
     
  3. Atomic

    Atomic Gerwaff

    Joined:
    6 May 2002
    Posts:
    9,646
    Likes Received:
    94
    No idea on cancellation dates, but put 0845 454 2222 into www.saynoto0870.com/search.php and you'll find the 01/02/03 number that are inclusive in your free mins :)
     
    Cookie Monster likes this.

Share This Page