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PSU Corsiar AX - Gold?!

Discussion in 'Hardware' started by djzic, 10 Jan 2011.

  1. djzic

    djzic Bokehlicious!

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    I got my AX850 the other day and today I was setting up the whole PC. I press the power button. Nothing. S***.
    I start checking every PSU cable in the system, starting with the 24 pin ATX. I used a sharpie to remove the sleeving and I am sure that didn't do what I found underneath. One of the cables was split, over the other side of the bundle, my sharpie had been nowhere near there and another one out at the end (must of fell out of a crimp pin that had 2 cables, except I don't know which one. What do I do? Ask Corsair support for new cable? Or what?
     
  2. IAmATeaf

    IAmATeaf Minimodder

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    Think we need pics as I don't fully understand what exactly has happened.

    If you're saying that cables have come out from the 24 pin ATX connector then why did you need to remove the sleeving to see this as it should have been visible without putting the cable under the knife.
     
  3. djzic

    djzic Bokehlicious!

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    One of the cables split halfway. Another one came out of one of the pins.
    If you still dont understand, I will post photos some time soon.
     
  4. Bloody_Pete

    Bloody_Pete Technophile

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    I think they're going to reject any warranty applications as they'll say you've damaged the cables... Should've just RMA'd it...
     
  5. djzic

    djzic Bokehlicious!

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    right well looks like im left with the rouge art of custom cable crimping. ta anyway.


    edit: someone else had similar situation, on corsair forums, and got it rma'd
    maybe i have a chance
     
  6. Bloody_Pete

    Bloody_Pete Technophile

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    Ooooh maybe Corsair are nice. Muchly grovelling me feels..
     
  7. Otis1337

    Otis1337 aka - Ripp3r

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    not hurt to try and RMA will it, give it a go.
     
  8. djzic

    djzic Bokehlicious!

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    Thanks guys, yea I will see what I can do ASAP. What do I say to them though? Apparently their RMA is good if slow.



    Off-topic !?.-,!<#<\#$.~?!!}#^. f**k im p*ssed i only got it on saturday!
     
  9. IAmATeaf

    IAmATeaf Minimodder

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    If the PSU is new then can't you try the retailer in the first instance?
     
  10. Bloody_Pete

    Bloody_Pete Technophile

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    Most will just say 'you tampered with it, no return'.
     
  11. djzic

    djzic Bokehlicious!

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    Does anyone know where I can BUY a replacement cable? I mean it is a fully modular PSU.
     
  12. djzic

    djzic Bokehlicious!

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    oops double post
     
  13. k.3nny

    k.3nny Minimodder

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    Email corsair ;)

    U can buy a new cable set for like 25 dollars, maybe even for free.
     
  14. djzic

    djzic Bokehlicious!

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    yay! now my warranty will be ok! ta.
     
  15. IAmATeaf

    IAmATeaf Minimodder

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    Corsair support is really good, not quite sure where but on a few of the techie forums there's a guy called YellowBeard, last I knew he worked for Corsair so it might be worth trying to contact him.

    The thing I don't understand is, brand new PSU which doesn't work so why the hell did you start taking a knife to it?
     
    Guest-16 likes this.
  16. DragunovHUN

    DragunovHUN Modder

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    Seriously...
     
  17. IAmATeaf

    IAmATeaf Minimodder

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    Well that's what's been posted as best as I can tell.
     
  18. djzic

    djzic Bokehlicious!

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    I have read the Corsair FAQs and it says they will replace any cables that have not been intentionally broken :)
     
  19. Ph4ZeD

    Ph4ZeD What's a Dremel?

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    Corsair are really pretty good. I emailed them to say that my side panel that came with the case was bent and didn't sit flush, they sent me another for free and I used the bent one to practice modding on :)
     
  20. Big Elf

    Big Elf Oh no! Not another f----ing elf!

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    I've been sent free PSU cables from Corsair in the past. They sent me double the amount I asked for.
     

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