1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Notebooks Dell XPS 15 - Overheating

Discussion in 'Tech Support' started by Modsbywoz, 4 Dec 2018.

  1. Modsbywoz

    Modsbywoz Multimodder

    Joined:
    14 Oct 2009
    Posts:
    2,778
    Likes Received:
    273
    Has anyone else got any experience with Dell XPS 15 Laptops?

    For some reason, mine has started to suddenly overheat quite considerably.

    The laptop runs hot, sitting at 58 - 62 degrees c at idle and almost immediately touching 97deg exporting a 30 second video.

    Is this a common trait or do we think something's is hindering it's cooling ability?

    Core Temp readout after 30seconds of exporting a video file in Premiere.
     

    Attached Files:

  2. Shirty

    Shirty W*nker! Super Moderator

    Joined:
    18 Apr 1982
    Posts:
    12,937
    Likes Received:
    2,058
    Whip the base off, check the fan is still spinning unobstructed and give it a blast of compressed air. I'd redo the TIM with some good quality paste whilst you're in there as well. Looks like you've got a slight contact issue.

    Of course, if it's still under warranty you should probably get Dell to do it for you...
     
  3. Modsbywoz

    Modsbywoz Multimodder

    Joined:
    14 Oct 2009
    Posts:
    2,778
    Likes Received:
    273
    Of course it's just fallen outside of the warranty period so i'll be attempting this myself. Not a problem though i've done this kind of thing before.

    If successful, i'll post a tutorial on here in-case any other members encounter the same issue. There's a few "quirks" about the laptop that should also be known but i'll address these in the tutorial at the same time.

    If unsuccessful, i'll post a tutorial on exactly what not to do.
     
  4. yuusou

    yuusou Multimodder

    Joined:
    5 Nov 2006
    Posts:
    2,878
    Likes Received:
    955
    Go for liquid metal (I don't think the heatsinks are alu, but you check). It's on laptops that liquid metal truly shines. Careful with the CPU, there's no IHS on these chips usually, heatsink goes straight onto silicone.
     
  5. David

    David μoʍ ɼouმ qᴉq λon ƨbԍuq ϝʁλᴉuმ ϝo ʁԍɑq ϝμᴉƨ

    Joined:
    7 Apr 2009
    Posts:
    17,459
    Likes Received:
    5,868
    Try undervolting with Intel's XTU. Also remove and re-TIM the heatpipe assembly. A combination of both of these knocked about 20 degrees off my peak temp.

    Also, if you're planning on blasting the fan with compressed air, hold the blades to stop it spinning up.
     
  6. yuusou

    yuusou Multimodder

    Joined:
    5 Nov 2006
    Posts:
    2,878
    Likes Received:
    955
    Oh and if you're feeling patient and courageous and seeing that it's out of warranty, you could always lap the heatsink.
     
  7. lancer778544

    lancer778544 Multimodder

    Joined:
    5 Jan 2011
    Posts:
    3,049
    Likes Received:
    506
    Just changed the paste on my XPS 13 9360. The Dell application was terrible, far too much and was overflowing everywhere. It had also gone quite hard so it was due a change. Replaced it with some Arctic Silver 5 and temps are much improved and the fan stays off for much longer.
     
  8. TheMadDutchDude

    TheMadDutchDude The Flying Dutchman

    Joined:
    23 Aug 2013
    Posts:
    4,739
    Likes Received:
    523
    No such thing as too much... but anyway, they most likely just had a hardening paste which isn’t going to do much good.

    AS5 isn’t recommended due to the conductivity, but it’s fine so long as you’re careful with the application. MX4 would be my recommendation here.
     
    David likes this.
  9. lancer778544

    lancer778544 Multimodder

    Joined:
    5 Jan 2011
    Posts:
    3,049
    Likes Received:
    506
    Thanks for the info TMDD. The tube of AS5 was nearly gone and since the die wasn't that big I thought I'd use it up. I can understand why Dell and pretty much all OEMs just gob it on but when the paste is pretty much covering the whole CPU rather than just the die(s), thats just far too much IMHO.
     
  10. Gareth Halfacree

    Gareth Halfacree WIIGII! Lover of bit-tech Administrator Super Moderator Moderator

    Joined:
    4 Dec 2007
    Posts:
    17,132
    Likes Received:
    6,728
    I should really re-TIM my XPS13, now the one-year warranty's dead and gone.
     
  11. TheMadDutchDude

    TheMadDutchDude The Flying Dutchman

    Joined:
    23 Aug 2013
    Posts:
    4,739
    Likes Received:
    523
    The thing is, too much is not a thing... it’s a very common misconception. You can apply an entire tube to a tiny die and it won’t matter. It squishes out and it’s done. There’s plenty of evidence to support this.
     
  12. David

    David μoʍ ɼouმ qᴉq λon ƨbԍuq ϝʁλᴉuმ ϝo ʁԍɑq ϝμᴉƨ

    Joined:
    7 Apr 2009
    Posts:
    17,459
    Likes Received:
    5,868
    But it's a really bad idea if you're using a conductive TIM. :grin:
     
  13. TheMadDutchDude

    TheMadDutchDude The Flying Dutchman

    Joined:
    23 Aug 2013
    Posts:
    4,739
    Likes Received:
    523
    Now that is true... xD
     
  14. Modsbywoz

    Modsbywoz Multimodder

    Joined:
    14 Oct 2009
    Posts:
    2,778
    Likes Received:
    273
    Purposely bought non-conductive TIM for this reason. Used Kryonaut Thermal Grizzly in the end. I had some Arctic Silver 5 however I have seen reports that it can be conductive so thought best not to.

    Idle temps now in low 40's and load temps improved greatly. It no-longer throttles when playing CSGO under the same settings and while it does get warm when exporting video, it's no longer anywhere near as bad.
     
  15. TheMadDutchDude

    TheMadDutchDude The Flying Dutchman

    Joined:
    23 Aug 2013
    Posts:
    4,739
    Likes Received:
    523
    I've always seen great results from doing just that to pretty much any laptop that I touch/repair/buy for friends/colleagues. :)

    I haven't done it to my current laptop, but it doesn't get *that* warm. I'll swap the paste at some point, though. :D
     
  16. Sentinel-R1

    Sentinel-R1 Chaircrew

    Joined:
    13 Oct 2010
    Posts:
    2,390
    Likes Received:
    408
    Kryonaut is amazing stuff. Over the years, I've sworn by AS5, MX-4, IC-Diamond but nothing tops Kryonaut. After 12 months under a GPU cooler, it's still a paste with no sign of drying out.
     
  17. Modsbywoz

    Modsbywoz Multimodder

    Joined:
    14 Oct 2009
    Posts:
    2,778
    Likes Received:
    273
    On a further update to the temps of the XPS15.

    Running CineBench 5 times consecutively peaks the processor temperature at 82 degrees. Idle temps now 40 - 45degrees.

    Very happy with the re-TIM and even when gaming there is no thermal throttling at all.
     
    Sentinel-R1 likes this.
  18. Sentinel-R1

    Sentinel-R1 Chaircrew

    Joined:
    13 Oct 2010
    Posts:
    2,390
    Likes Received:
    408
    Kryonaut everything. I stripped the cooler off my 1 month old Strix 1080Ti and repasted it - sorry Asus. Still got an improvement in temps, by about 3 or 4c. Nothing major but like I said above, I stripped it down after a year and the paste hadn't started to dry yet, not even close so the longevity of this product is the best I've come across to date.
     

Share This Page