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Education Do not use interparcel.com

Discussion in 'General' started by Rhydian, 2 Apr 2014.

  1. Rhydian

    Rhydian New Member

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    After a failed delivery and sent back to me they refused to honor a refund. They first attempted to lie saying I had not provided the correct details, and when shown proof just refused to offer a refund because they believe the courier had attempted delivery...

    Bit of a rant and some education for you guys. :)
     
  2. RTT

    RTT #parp

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    Talk to your credit card company?
     
  3. tyepye

    tyepye Active Member

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    On the flip side I always use interparcel for my courier deliveries (believe they use UPS) and never had a problem sending packages.
     
  4. Atomic

    Atomic Gerwaff

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    Ask for the proof that they attempted delivery, surely they should have left a card if they did...

    If they cannot provide proof, ask for a refund and if they still refuse claim it back from the credit card company.
     
  5. Rhydian

    Rhydian New Member

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    Their only proof is that they claim the gps data proves he was at the address. As I said, if he was at the address, why was there no note? why did they not call.

    Now they know they can't use that excuse they're trying to say I didn't contact them fast enough...I contacted them pretty much as soon as the tracking updated for nearly a week straight.

    I wont let them win, even if I have to make sure they lose business.

    I actually paid for the item through debit card, I should've used a credit card (it was the reason for getting one) but that was a silly mistake that shouldn't have even mattered.
     
    Last edited: 2 Apr 2014

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