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Rant eBuyer.com vs Scan.co.uk Delivery

Discussion in 'General' started by Technobod, 4 Feb 2012.

  1. Technobod

    Technobod Minimodder

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    Hey everyone,

    I was just looking at the delivery times Scan and ebuyer quote and was wandering if I was looking past the blindingly obvious or if other people wandered the same.

    It goes like this;
    Buy £50ish of stuff from scan and get free next working day delivery :thumb:.
    Buy £250ish of stuff from ebuyer and the best they can do for free is 5 working days ?

    I thought surely a company like ebuyer would have decent free delivery over £50 or something :eyebrow:?

    Am I missing something :confused:?

    Cheers
    [/Rant]
     
  2. KidMod-Southpaw

    KidMod-Southpaw Super Spamming Saiyan

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    You've made 20 posts here, look on the Scan forum and you'll find you can get free delivery with orders over £20 at scan for being a bit tech member! :)
     
  3. CrapBag

    CrapBag Multimodder

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    Ebuyer is £49.99 for free five day delivery and half the time it comes quicker than that.

    ...and from past experience I'd rather use them, everyone raves about scan but I have rma'd with them before on several occasions and it was a nightmare, rma'd with ebuyer on around 5 occasions and never had a single issue.

    I still buy hardware from scan but generally nothing expensive anymore.
     
  4. Technobod

    Technobod Minimodder

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    Cheers for that- I have also RMA'd with Scan before and it was an absolute nightmare, hopefully I won't need to with eBuyer :)

    I was really just wandering as, IMO, 5 working day delivery is pretty poor even spending £50 let alone £250.
     
  5. .//TuNdRa

    .//TuNdRa Resident Bulldozer Guru

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    I quite like Scan. DPD need to actually invest in a map, though. They've misplaced the address to my house a few times.

    My Motherboard did get lost in their RMA system for a while too, but I've not had anything groundbreakingly concerning occur.
     
  6. dramatik

    dramatik Minimodder

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    Got nothing bad to say about either company. Delivery & RMA Service with Ebuyer was top notch, Scan delivery on 3 occasions has been perfect
     
  7. Teelzebub

    Teelzebub Up yours GOD,Whats best served cold

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    Remember its £20 before VAT
     
  8. Fruitloaf

    Fruitloaf Tinkerer

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    In terms of delivery I much prefer Scan as they use DPD which give you a 1 hour time slot which is great. Ebuyer do give free delivery and I have to say it always arrives on time or early. Scan RMA has been a mixed bag, sometimes good but I've equally had a terrible experience with them. Ebuyer you can only use their ticket system and its slow to get a response but I've never had any real problems apart from the time it can take.
     
  9. AoE

    AoE What's a Dremel?

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    You guys have it good, try living in northern Ireland and then make your order :)

    delivery times are insane sometimes
     
  10. SuicideNeil

    SuicideNeil What's a Dremel?

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    Bear in mind Scan is a specialist computer company so fast delivery to clients is kinda expected- Ebuyer is more of a 'big box' or 'pile it high, sell it cheap-ish' general consumer electronics company so they offer free economy delivery rather than fast delivery. Depends if you're in a hurry or not I guess, but I've bought from both and haven't had any issues..
     
  11. badders

    badders Neuken in de Keuken

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    I've heard the horror stories about Scan's RMA process, but have only bought from ebuyer myself - Thought I'd nuked a motherboard, didn't have any spare components to test, so sent it back to ebuyer for an RMA.
    They collected it via courier, found no fault, and returned it to me, no charge. Staff were helpful and professional all the way.
    Turned out to be the digital input on my monitor, but that's another story.

    Ebuyer's "5 day" delivery does tend to be a lot faster than that normally.
     
  12. Da_Rude_Baboon

    Da_Rude_Baboon What the?

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    Ebuyers delivery is a con. They wait four days then send it next day anyway.
     
  13. Technobod

    Technobod Minimodder

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    That's exactly what I'm finding my order has been sat with 'stock allocated and payment taken' but is not due to dispatch until 'day 4' so that's clearly what they do.
    Not impressed- just a shame they were the only stockist.
    Not sure I'll be buying again tbh.
     
  14. Steelez

    Steelez Minimodder

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    If I'm in a hurry I pick next day delivery. I've gone through RMA with Ebuyer and they were great, no hassle to deal with, haven't had to with Scan but I've read some of the horror stories.

    The main problem I have with Scan is their terrible online stock system. Items showing in stock when they aren't, several times I've ordered from them only to get an email the next day saying xyz is not in stock any more with a long lead time.

    I do prefer Scan's delivery system though, DPD provide a really good service here especially compared Parcel Farce, who one time fake signed a parcel had been delivered to meet a deadline then dropped it off hours after they were supposed to.

    After my last dealings with Ebuyer though I am more tempted to go to them for larger orders, ordered at 9pm, had the delivery in my hands before noon next day, couldn't fault it. I tend to use Scan for smaller orders or things I am not concerned about having to RMA.
     

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