Windows explorer.exe crashing

Discussion in 'Tech Support' started by fleck, 15 Nov 2011.

  1. fleck

    fleck What's a Dremel?

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    im using windows 7 ultimate fully up to date, getting windows not genuine message but that isnt bothering me...

    when trying to access 1 or 2 certain directories my explorer.exe crashes
    these directories have got media files inside, including .mkv files etc.....
    and i get this information in the crash message:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: explorer.exe
    Application Version: 6.1.7601.17567
    Application Timestamp: 4d6727a7
    Fault Module Name: DivXMFSource.dll
    Fault Module Version: 1.0.0.72
    Fault Module Timestamp: 4cffcf66
    Exception Code: c0000005
    Exception Offset: 0003060e
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 2057
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


    i cant find anything usefull on google about it
    hope sombody could help before i end up wiping and reinstalling everything lol
     
  2. short1uk

    short1uk Minimodder

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    Is it all windows updated? Only time I have seen this is again on Win 7 Ult - fake copy and windows update wouldnt run so it was the vanilla copy.

    Kept doing the same - told customer to either buy it or downgrade back to Xp which the machine came with.
     
  3. IvanIvanovich

    IvanIvanovich будет глотать вашу душу.

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    Looks like the divx media handler is causing it to me. Uninstall the divx codec pack.
     
  4. fleck

    fleck What's a Dremel?

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    from what i remeber divx has recently downloaded a new update so yea maybe it is that, ill try this 1st then if not i guess ill be re installing windows 7 and de-activating windows updates, thanks guys
     
  5. fleck

    fleck What's a Dremel?

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    just searched this file "DivXMFSource.dll"
    in this directory: C:\Program Files\DivX\DivX Plus Media Foundation Components

    deleted this file now....explorer.exe doesnt crash anymore while searching my system... thanks alot lysol ur advice worked :clap:
     

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