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Small Form Factor Jetway I61G-ITX failure won't post help?

Discussion in 'Tech Support' started by Mac_Trekkie, 7 Mar 2012.

  1. Mac_Trekkie

    Mac_Trekkie Source Engine's #1 fan!

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    I just put together a mini-ITX build to serve as a Pandora's Box controller, specs are as follows:

    Silverstone SG05
    Jetway I61G-ITX mini-ITX motherboard
    Intel Celeron Dual-Core G530 LGA 1155 CPU
    2x2GB G.Skill DDR3 1333 RAM
    ZOTAC GT 520 1gb GPU
    500gb WD Caviar Blue 7200 rpm HDD

    And it won't post. I can't get video out of either onboard video or the dedicated on any output, I tried a different power supply, different and no RAM, even unplugging every front panel header but the power button and LED ones. Nothing. I also got no USB power. All that happens is the power LED goes on, the fans spin up, and it stays that way for about ten seconds. Then the fans shut down for about two seconds then it starts over, the power LED stays lit the entire time and I can't stop it by holding down the power button.

    Is there anything I can do besides RMA it? And if I do should I go for a different motherboard? Or is it the CPU that's causing the problem? I don't have another LGA 1155 motherboard or CPU to test.
     
  2. Mac_Trekkie

    Mac_Trekkie Source Engine's #1 fan!

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    UPDATE!

    I swiped an i3 2100 from a school computer and put my Celeron in its place, the school computer is happy as a bird and runs fine, and my computer was able to successfully boot from the school computer's hard drive. What's bizarre is that when I booted from the hard drive that already had Windows 7 pro installed it instantly BSoD'd. I got home and started installing windows and every time it crashed with BUGCODE_USB_DRIVER. I decided to try with an old PS/2 keyboard I had and it worked until I started extracting windows files when then it BSoD'd with CACHE_MANAGER

    According to Microsoft it means that I need more RAM, which is bizarre, shouldn't 4GB be enough? I'm just going to RMA the motherboad, something must be wrong with the northbridge. Should I go with this one again or get another one?
     
  3. srgtherasta

    srgtherasta Minimodder

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    Have you tried resetting the cmos? or updating the boards bios?
     
  4. Mac_Trekkie

    Mac_Trekkie Source Engine's #1 fan!

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    Tried the CMOS, haven't tried updating BIOS. I guess I can try it tomorrow before I send the board in. Problem is Jetway BIOS updates require you to make a bootable disk, no easy flash. I think I'll turn it in anyways, Jetway might be the kings of embedded ITX motherboards, but I'll go with someone else for a properly powerful ITX build. One major component of this build is it has to be easy to work with for future work, as our Pandora's Box machines have historically been labor intensive. This motherboard is NOT easy to work with. I don't even like the positioning of the front panel headers, as a final insult.

    Thinking of going with this one: http://www.newegg.com/Product/Product.aspx?Item=N82E16813138327

    I used a Biostar in my previous Pandoras Box controller, in which we believe the motherboard has failed, so good track record there, but there aren't a lot of options in our price range.

    My ideal board would be the amazing Zotac Z68ITX-A-E (http://www.newegg.com/Product/Product.aspx?Item=N82E16813500069) but it might be out of our price range. The only real options in between are ASRock (ASSROCK) which I've had far too many bad experiences with, or intel boards, which don't have the features we need. Would you guys suggest going for the Zotac or the Biostar or give Jetway another chance?
     
  5. nimbu

    nimbu Modder

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    Sorry to confirm, the hard drive you are booting from has an install of windows from a different pc?

    If so you have two options

    1) Boot into Safe mode and remove system devices, mobo etc in device manager, after a few reboots Windows should pickup all your hardware but it can be pretty painfull

    2) Reinstall windows.

    Option 2 would be my prefered way. Generally significant hardware change (ie mobo) = windows reinstall in my book.
     
  6. Cerberus90

    Cerberus90 Car Spannerer

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    Have you run memtest on the RAM to make sure its not faulty?

    How are you installing windows? Using an external USB DVD drive? Or an internal one?
    Might be worth trying a different DVD drive if its struggling with windows install, and then possibly a different windows disk too.


    My first computer had a Jetway board (S754), never again, :D :D
     
  7. Mac_Trekkie

    Mac_Trekkie Source Engine's #1 fan!

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    Already tried reinstalling windows, bluescreens during install, details in above post

    Used a standard SATA DVD drive sitting outside the case. I had previously ran memtest+ on the RAM for five passes and it checked out perfectly, tried trading RAM with my desktop and no difference.

    The system was bluescreening during install and the bluescreen messages suggested that the north bridge had failed, both memory and USB were giving major errors multiple times whenever it tried to use them more than a little bit.
     
  8. aLtikal

    aLtikal 1338-One step infront of the pro's

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    Im not sure how long 5 passes on memtest takes but ive had to memtest some ram myself and errors didn't appear untill 10 hours into the test or something crazy. Overnight is always a good bet.
     
  9. Mac_Trekkie

    Mac_Trekkie Source Engine's #1 fan!

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    I was using it in my desktop for a few days to test it and it worked fine. I honestly think the motherboard is just defective. I am almost certain the motherboard is faulty. We're RMAing it, and the only question is whether or not we get a replacement or a different board.
     

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