Hello everyone, Odd question, and one that's got me clueless. Which admittedly isn't hard. Girlfriend has just been given a new laptop for this period of working from home. It's important at this point to note that her work literally doesn't have any IT support since their lone IT guy left during covid. Anyway, it's a reasonably nice little machine, Dell Precision 3520, i7, 8GB ram. So it's nothing super amazing but it's not an ancient horrific work laptop either. The internal mic simply won't work. It's turned on so far as I can see, the icon comes up in the bottom right when it's supposedly in use, the hardware mute button isn't active (or more accurately it makes no difference whether it is or isn't activated), teams can see it, but the meter in settings will not read any kind of volume at all, and the voice recording app/teams/zoom won't register any sound. At this point I thought it might be a hardware fault, but the laptop will also not work with either a 3.5mm headset or a usb conference call mic/speaker. Am I right in assuming that, as none of the 3 mics I tried work, it must be a software setting somewhere? I have looked everywhere that I can think of, and everywhere that Google has told me to to look, but to no avail. We do have an admin password for this laptop (outgoing IT guy was at least gracious enough to give us the tools to fix any problems!) so there shouldn't be an issue with any fix that we need to do, but I'm tapped out. I'm afraid that the only time I have to use Windows is when I'm at work and we have an IT team so I've never really had to dig around in any kind of settings or in the control panel. Any ideas on how to fix this are very welcome please!