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No tcp/ip on XP Pro lappy

Discussion in 'Tech Support' started by scimmy, 5 Nov 2008.

  1. scimmy

    scimmy Minimodder

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    I've been asked to have a look at a laptop that won't go online.

    It belongs to a teacher and was originally supplied by a school.

    It's running XP Pro and when l look into the network settings i can see that the lan and 1394 connections are enabled. There is also some sort of network bridge called a MAC Bridge Miniport.

    I've tried using an XP disc but the laptop complains about it being the wrong disc and l don't want to risk mucking it up.

    l've even installed a wireless adapter and that won't allow the laptop to connect to my network.

    Please help
     
  2. DougEdey

    DougEdey I pwn all your storage

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    What is the status of the LAN connection?
     
  3. scimmy

    scimmy Minimodder

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    The status shows up as connected but no packets sent or received
     
  4. bubsterboo

    bubsterboo What's a Dremel?

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    Does it have a proper IP?
     
  5. scimmy

    scimmy Minimodder

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    Upon clicking the support tab it says that address type, ip address etc are all unavailable
     
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