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Router drop out

Discussion in 'Tech Support' started by Daniel114, 18 Aug 2008.

  1. Daniel114

    Daniel114 What's a Dremel?

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    Hello all,

    Hope you can help, recently my Zyxel P660H router stopped gettinga connection (just dropped out as soon as connected) however my USB modem worked fine, so figuring his was the problem I RMA'd it.

    New router arrived, I set it up, all seemed fine. Went away for the weekend, came back and now I find that it seems to be dropping connection around peak time about ever minuite, connects okay, then the ASDL seems to lose sync. So far however, this has only been peak time. So I once again tried the USB modem and that works perfectly.

    Any idea what might be causing this? As stated before (so far) it only ever happens at peak times, which unfortunately corresponds with when I finish work and want to get on TF2... and also do manly stuff as well, like football and porn etc.

    My ISP is force9, who are now plusnet I think, and the router is setup as per Plusnet's information page... I'm a bit stumped as when I think its one thing, something else happens to dissprove it.

    Any help will be greatly appreciated. :confused:

    edit - I use a wired connection as well
     
    Last edited: 19 Aug 2008
  2. Anator

    Anator What's a Dremel?

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    Strange, could be something to do with multiple IP addresses, i.e your isp is only allowing 1 MAC address on the connection.
     
  3. Daniel114

    Daniel114 What's a Dremel?

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    I emailed Zyxel about this as well, they suggested it could be caused by noise on teh line, which would make sense I guess, not sure who wired our house up, but we must have about 8 wall sockets in varying degrees of decay
     
  4. Krikkit

    Krikkit All glory to the hypnotoad! Super Moderator

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    I'm assuming you have a BT land-line? (Or at least a system installed by them.) Try connecting it up to the engineer's socket in your house, and disconnecting the other phone sockets.

    The Engineer's socket is behind the faceplate of your master socket, and you can disconnect the other sockets really easily.

    Another thing to try is look for a 3rd party firmware for your router - you might be able to adjust the SNR manually until you get a stable connection. :)
     
  5. Daniel114

    Daniel114 What's a Dremel?

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    Hi Krikkit, assumption is correct. I've already tried using the master socket, and unplugging the phone, although only tried this to test connectivity when there was a fault, kept on meaning to try it when theres a d/c (although yesterday eveing it worked with no dropouts)

    Never thought about third party router software though, cheers, I'll look into that. Noobish but whats the SNR?
     
  6. kenco_uk

    kenco_uk I unsuccessfully then tried again

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    SNR=Signal to Noise Ratio. If your router tells you that in it's config pages, what level is this? Also, does it give you an attenuation figure?

    If SNR is low and attenuation very high, there may be a problem on the line somewhere along the..er.. line.
     
  7. Daniel114

    Daniel114 What's a Dremel?

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    Cheers, I'll have a look at this when I get home
     
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