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Socket 2011-v3 repair service?

Discussion in 'Asus UK' started by Turbz, 3 May 2015.

  1. Turbz

    Turbz New Member

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    Does Asus offer any kind of repair service for 2011-v3 sockets?

    I've got a damaged socket on a x99 deluxe. It's too fiddly for me to fix, I have tried but no dice. Mobo powers on without a CPU but as soon as I plug the CPU in the power/reset lights come on but the board will not power on. The CPU looks fine physically, has never been overclocked and was working previously. I suspect the issue has occurred due to touching the pins and overtightening of a heatsink.

    There's a few damaged pins but here's a look at the worst bit.

    [​IMG]

    Looks easy enough to fix under a macro lens but even with a small magnifying glass and needle tweezers I just cannot see it well enough to fix.
     
  2. Turbz

    Turbz New Member

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    Talking to Jim about options. Thanks.
     
  3. Jim - ASUS

    Jim - ASUS New Member

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    Cheers Turbz, looking into this now as discussed :)
     
  4. Jim - ASUS

    Jim - ASUS New Member

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    And again, as discussed we should be able to repair this for you.
     
  5. Turbz

    Turbz New Member

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    Just wanted to shout out Jim and Asus as this was indeed a hosed socket and came back to me today in full working order :)
     

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