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Windows Vanishing emails?

Discussion in 'Tech Support' started by Ryu_ookami, 27 Apr 2009.

  1. Ryu_ookami

    Ryu_ookami I write therefore I suffer.

    11 Mar 2004
    Likes Received:
    Both my partner and I use Hotmail but for some reason everytime she sends me an email its vanishing. It appears in her sent folder but it doesn't appear in my Inbox or Junk folder. It literally just never arrives. Shes sending it to the right address as we have checked that and if I use my secondary email address it arrives there with out any problems. This has been on going for about a week now. Does anyone have any idea what could be causing this and how to fix it.

    I'm also receiving all my other emails ok as is she.

    shes receiving any emails from me that I send
  2. hujambo_Bwana

    hujambo_Bwana New Member

    2 Aug 2006
    Likes Received:
    Are you using a POP cliet (Thunderbird, Outlook etc) or web based? Can you send to her? If so, has she tried a 'reply to' rather than 'send new'?

    If she is using a cliet then check the SMTP settings, security (SSL / TLS etc) mail server and port.

    Last edited: 29 Apr 2009
  3. thehippoz

    thehippoz New Member

    19 Dec 2008
    Likes Received:
    in hotmail.. you check your junk folder? maybe put her address in the spam list on accident- should be able to put her back on your safe list

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