I have recently had 20mb optic installed, all dandy. Except that the wireless hub they have built into the modem router is utter rubbish. I have a smallish flat and it wont get a reliable signal anything past the sofa in the front room. Past that signal drops all the time. Changed the channel and security settings and its still a bag of spanners. Is there a way to set it up so i can daisy chain my old router onto it to use that as it gets a perfect signal? Any ideas would be great, don't really want to have to call asia to talk to virgins inept customer services.
Do Virgin allow you to put in your own router? If so, that's an option. I did that with my BE package.
Basically, disable DHCP on the Virgin router, plug in your own router and configure that one as the DHCP.
Thats just the thing new customers dont get a standalone modem you get some god awful cable modem router by netgear and its laughable with wireless.
The way I'd go is: 1. On your old router, disable DHCP and change the IP address to .2 in whatever range the new one users. 2. Plug them together by LAN cable. 3. Disable Wifi on your new router. 4. Edit the DHCP pool on your new router so it doesn't try and give out .2 in your address range. 5. Profit.
personally id go with faulty router or busy wi-fi channel as i have the same one and it function just fine. the missus can use the laptop downstairs and opposite side of the house with no issues. my wii in the same place conencts fine too. have no issues with my phone or her phone either anywhere in the house. my house is very old (1896) and so has solid walls everwhere.
ask for an engineer. i managed to get an engineer to my place, and complained to him about the bad Virgin hub. he went to his van and pulled out two old styled cable modems for me to choose from. using model with my Linksys WRT320N gigabit wireless-N router perfectly fine.
I have the 300Mbps Netgear wifi Router with my virgin and it works just fine. The only problem is with older devices that are not n+ compliant. So I just tagged my old wifi router to the new one and hey presto all the older devices still work a treat at the same time as the newer ones.
Are there a lot of incredibly thick walls between the router location and the front room ? My mate's flat was a refurbished council flat, this thing was built like a brick s^%t house, insanely thick walls etc, we tried a variety of routers and the signal could just not get through them. In the end we just used a repeater in another room to get the signal from the bedroom to the front room. You should be able to do the same thing with your old router, what model/brand is your old router ?
internet ran at 800kb/s, i complained a coulpe times and the speed suddenly increased by a couple megabytes, hmm
Touchwood after around 6 months this fixed itself, I guess through a firmware update. Not amazing but wireless has been fine for the last 18 months or so.
I have the same hub and my wire less improved dramatically when I changed the channel of the wireless to 11. Seems mine was fighting with every other Netgear in the street
