Windows Win7 crashing!

Discussion in 'Tech Support' started by steleet, 17 Feb 2010.

  1. steleet

    steleet Did he death?

    Joined:
    22 Oct 2009
    Posts:
    33
    Likes Received:
    0
    Okay guys here's the problem. I've been getting these critical errors, most of the time it's when my PC is going unused. Sometimes it will happen when I browse, mainly when I'm streaming videos.

    The part I don't understand is if I leave Windows Media Player going it never crashes even when I don't touch my computer for hours. For the past 2 days or so I left WMP going and no crashes.

    Today I decided to turn it off and see what would happen. I took a quick shower, when I got out to check my PC had already crashed. To me this is beyond bizarre, but maybe it will make sense to someone here.

    Also I've googled the problem quite a few times. I can't come up with any useful solutions. It never crashed with XP/Vista. It's a fairly new computer so I doubt(hope!)it's not a hardware issue. Anyway here is the error report...



    Log Name: System
    Source: Microsoft-Windows-Kernel-Power
    Date: 2/18/2010 1:12:41 AM
    Event ID: 41
    Task Category: (63)
    Level: Critical
    Keywords: (2)
    User: SYSTEM
    Computer: Eric-PC
    Description:
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2010-02-18T09:12:41.675247700Z" />
    <EventRecordID>35331</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>Eric-PC</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    <Data Name="BugcheckCode">122</Data>
    <Data Name="BugcheckParameter1">0x20</Data>
    <Data Name="BugcheckParameter2">0xc000009d</Data>
    <Data Name="BugcheckParameter3">0x862a1044</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    </EventData>
    </Event>


    Please help :(
     
    steleet, 17 Feb 2010
    #1
  2. its

    its What's a Dremel?

    Joined:
    7 Feb 2007
    Posts:
    138
    Likes Received:
    2
    Seems like a driver error.

    Do you have a Realtek soundchip on your mobo? Try updating that driver.
     
    its, 17 Feb 2010
    #2
    thehippoz likes this.
  3. thehippoz

    thehippoz What's a Dremel?

    Joined:
    19 Dec 2008
    Posts:
    5,780
    Likes Received:
    174
    thehippoz, 17 Feb 2010
    #3
  4. Toxic_Lemon

    Toxic_Lemon What's a Dremel?

    Joined:
    30 Jan 2010
    Posts:
    206
    Likes Received:
    3
    Toxic_Lemon, 17 Feb 2010
    #4
  5. grritsshawn

    grritsshawn I'm not insane I'm a modder

    Joined:
    20 Apr 2009
    Posts:
    777
    Likes Received:
    12
    Hey does it say something like data dump crash? if so im right in the boat with ya pal
     
    grritsshawn, 18 Feb 2010
    #5
  6. steleet

    steleet Did he death?

    Joined:
    22 Oct 2009
    Posts:
    33
    Likes Received:
    0
    Well my LAN is Realtek. Under Audio it says "ADI AD2000B"(SoundMax). I tried updating drivers before. Some would install others not so much. Guess I could try again...
     
    Last edited: 18 Feb 2010
    steleet, 18 Feb 2010
    #6
  7. Denis_iii

    Denis_iii What's a Dremel?

    Joined:
    1 Jan 2007
    Posts:
    1,224
    Likes Received:
    14
    what events are logged prior to the one you posted?
    have you analysed the dump file? %SystemRoot%\Minidump

    Cold boot your PC, logon, leave it and see if it crashes.
    Does it only crash after closing WMP, browsing the net, streaming video in browser?
     
    Denis_iii, 19 Feb 2010
    #7
Tags:

Share This Page