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Windows wont connect to internet on backup drive

Discussion in 'Tech Support' started by Ozzie, 3 Oct 2017.

  1. Ozzie

    Ozzie Fork 'andles I wanted

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    Win 10 on pent desktop. 2 SSD drives one is the main C drive the other a backup. I did a clean instal of W10 on my C drive a while back and it works fine. The backup drive which has a lot of my wanted programs on it also works fine but I can't get it to connect to the internet.
     
  2. TheMadDutchDude

    TheMadDutchDude The Flying Dutchman

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    So you have two separate installs? When was the last time that you used it if that's the case?
     
  3. Ozzie

    Ozzie Fork 'andles I wanted

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    The last time I used it for internet was when it was my main "C" drive probably about Feb/March.
     
  4. Ozzie

    Ozzie Fork 'andles I wanted

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    Sorry, yes 2 separate installs.
     
  5. Big Elf

    Big Elf Oh no! Not another f----ing elf!

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    Are you getting error messages? Is it a wired or wireless connection? If wireless can you temporarily try wired and vice versa?
     
  6. Ozzie

    Ozzie Fork 'andles I wanted

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    wired and using wireless gives same result. Error messages I get just basiclally say it can't connect. Trying to run the trouble shooter tells me something is preventing it from running and gives the code 0x80070057 and says "Engine" if that means anything. How do I get to the actual basic settings of both drives in order to compare them.
     
  7. Ozzie

    Ozzie Fork 'andles I wanted

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    Stmp, Pop etc
     
  8. Big Elf

    Big Elf Oh no! Not another f----ing elf!

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    It might be worth trying out some of the fixes mentioned here. In particular I'd try option 2 relating to the Windows Update error first. I have a vague recollection that there were problems with Windows Updates earlier this year which were subsequently fixed. Although I don't recall them causing connection problems it may just be related.
     
  9. TheMadDutchDude

    TheMadDutchDude The Flying Dutchman

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    It does indeed sound like the DHCP bug that M$ introduced with one of their updates earlier in the year.
     
  10. Ozzie

    Ozzie Fork 'andles I wanted

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    How to fix it?
     
  11. TheMadDutchDude

    TheMadDutchDude The Flying Dutchman

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    Manually apply a static IP, that is all. Then update Windows.
     
  12. Ozzie

    Ozzie Fork 'andles I wanted

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    Thanks, I can't find the place to do this using w10.
     
  13. TheMadDutchDude

    TheMadDutchDude The Flying Dutchman

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    Right click your network connection in the bottom right of the task bar. Click on network settings. Then click on adapter or advanced settings in the left of the window that pops up. It should be familiar from there.
     
  14. Ozzie

    Ozzie Fork 'andles I wanted

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    OK, when I try that I get " Broadband connection" and "LAN connection"
    LAN seems OK. Broadband says "unavailable device missing" gives the options Delete/rename/properties. Clicking properties gives the message "Unexpected Error Ocurred"
     
  15. Ozzie

    Ozzie Fork 'andles I wanted

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    Still not getting anywhere, any other takers. From what I can gather O/S is not seeing the router but I can't figure out why not.
     
  16. TheMadDutchDude

    TheMadDutchDude The Flying Dutchman

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    Not sure why you've got it set up like that...

    Delete both if possible and then go into device manager by right clicking the start button, and clicking on device manager. Look unf3r networking devices and see if it is there. If there's anything showing with an exclamation marker, then let us know and we can go from there.
     
  17. Ozzie

    Ozzie Fork 'andles I wanted

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    Thanks to all, fixed by a pro who lives in my road who I saw while we were getting our Flu vacs this morning. Not sure what he did but only took him a few minutes and no charge. A stroke of good fortune for once but I do appreciate your help.
     

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