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Cases BitFenix Support and sketchy paypal accounts...

Discussion in 'Hardware' started by Bogomip, 25 May 2018.

  1. Bogomip

    Bogomip ... Yo Momma

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    Dear all,

    I need a new stand for my prodigy case and so got in touch with BitFenix this week. They said they could supply one, but then directed me to pay into a paypal account, send a screenshot of the payment to them with my address/phone etc.

    This seems like a sketchy way for a big company to work with something like this - is this normal dealings for BitFenix does anybody know?

    Thanks,
    Bogo!
     
  2. The_Crapman

    The_Crapman Don't phone it's just for fun.

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    I don't know if it's the norm for them, but I wouldn't do it on the off. Get an invoice, try them on their social media channels if it's genuine, call their accounts department even. It might be that the money needs to go to another country and using their PayPal account is their way of helping customers get round bank charges.

    Could also contact overclockers/scan see if they can get it for you?
     
  3. Vault-Tec

    Vault-Tec Green Plastic Watering Can

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    Surely they should invoice you? that's what I do when I need a part that a shop has but isn't on the website.
     
  4. Anfield

    Anfield Well-Known Member

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    What The_Crapman said, it might just be a way around bank fees / delays if they don't have any UK operations.
    But yeah, definitely double check with them through a different contact method first.
     
  5. TheMadDutchDude

    TheMadDutchDude The Flying Dutchman

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    Cooler Master did the same thing when I asked for a replacement key cap set for my board. They only wanted the shipping covered, and it arrived perfectly fine. :)
     
  6. David

    David Take my advice — I’m not using it.

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    Yep, I did the same when getting some spares from cooler master and EK Water blocks .
     
  7. Vault-Tec

    Vault-Tec Green Plastic Watering Can

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    Bitfenix are as tight as a gnat's chuff. Past experience, not good.
     
  8. true_gamer

    true_gamer Well-Known Member

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    From my experience of buying from the likes of Fanatec in Germany, PayPal actually charge more, than going through your bank, as you will get that days exchange rate, with a transaction fee of 2.99% + 50p card charge. Which worked out £10 cheap than using PayPal for an item that was €580.
     
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  9. The_Crapman

    The_Crapman Don't phone it's just for fun.

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    Good info.
     
  10. Bogomip

    Bogomip ... Yo Momma

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    Thanks all for your replies, ill try them on facebook and check :)
     
  11. GeorgeStorm

    GeorgeStorm Aggressive PC Builder

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    When I got some bits from EK it was a similar procedure.
     
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