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News Dell back under Dell's control

Discussion in 'Article Discussion' started by Tim S, 1 Feb 2007.

  1. Tim S

    Tim S OG

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  2. samkiller42

    samkiller42 For i AM Cheesecake!!

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    So what was the reason behind his leaving?

    Sam
     
  3. Tim S

    Tim S OG

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    Wall St. has been after his head for a while
     
  4. Veles

    Veles DUR HUR

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    In a "Bring me his head on a silver platter" way or a "You're awesome we want you" way?
     
  5. DXR_13KE

    DXR_13KE BananaModder

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    maybe the first.
     
  6. Tyinsar

    Tyinsar 6 screens 1 card since Nov 17 2007

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    Hopefully the bit about making customer service better is true - a friend of mine recently went to buy a computer from Dell and after the hassle he got after trying to make a change to his order he canceled the order (which was an even bigger hassle).
     
  7. HourBeforeDawn

    HourBeforeDawn a.k.a KazeModz

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    So does that mean Dell will no longer be a ****** company and be like how they use to be when the company first started when it was for the people not for the money, I mean I know it will still be for the money but maybe he will restore so of dells old values about not releasing ****** product, eh either way Im not going to buy from Dell ever again for the hell I had to go through with my crap laptop.
     
  8. Bladestorm

    Bladestorm New Member

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    I think "Customer experience" can be interpreted in a good many ways and doesn't neccessarily mean customer service, but hey it would be good if such a big company turned around and made a stand to actually improve on customer service :).
     
  9. Tim S

    Tim S OG

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    We were dealing with Dell tech support the other day for some of machines we've got in the office. I was actually really impressed with their service and knowledge.
     
  10. sinizterguy

    sinizterguy Dark & Sinizter

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    What is with the "2.0" crap? Is it the new "XP" ?
     
  11. sinizterguy

    sinizterguy Dark & Sinizter

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    Every time I have had to deal with them, once you communicated what it is that you wanted, they deal with it as well as they can and pretty efficiently. If they say they will call you back - they will, multiple times if required, until you are happy that the problem has been sorted, unlike some companies who will say so, but never do ...
     
  12. mikeuk2004

    mikeuk2004 What you Looking at Fool!

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    This is the reason

    Dell sued for chip kickbacks

    http://www.theregister.co.uk/2007/02/05/dell_amd_class_action/
     
  13. DougEdey

    DougEdey I pwn all your storage

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    I hope they don't go all curved edges on their text and boxes and stuff.

    Damned Dell 2.0, they'll write a book on it soon and sell it with conferences. How to make your system Dell 2.0.
     
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