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News McAfee update kills Windows

Discussion in 'Article Discussion' started by Sifter3000, 22 Apr 2010.

  1. Hustler

    Hustler Well-Known Member

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    Doesn't change the fact the product didn't work though does it.....
     
  2. yuusou

    yuusou Well-Known Member

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    *nix Cheesecake. *BSD Cheesecake. Book Cheesecake.
     
  3. TWeaK

    TWeaK Member

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    Well I meant more to just let the update test itself in the wild, then hope that the AV company will remove it in a timely matter. Either way, we've had an email from the university now in which they said they perform their updates at 5pm, so they didn't get the update from McAfee as soon as it was released anyway.

    Really though, and I know it's been said before, the AV companies should be more on the ball with this. There should be some legal responsibility put upon them to ensure proper testing across all OS' they list as compatible. I bet McAfee don't even bother testing on XP anymore, even though the majority of their corperate users run it.
     
  4. yuusou

    yuusou Well-Known Member

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    Funny how some are trying to make others pay for natural disasters (Iceland) but no one's attempting to make AV companies pay for these things.
     
  5. Denis_iii

    Denis_iii New Member

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    we had such fun with this last night and today :) lmao the financial traders and hedge fund managers were tweaking!
    its easy to fix if you have a usb thmubdrive and a unaffected PC to get the svchost file from or if your lucky you can just restore it from quaranteen but that was only possible on the 10% of the 200+ pc's we had to fix
     
  6. truckmeister

    truckmeister Truckmeister

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    McAfee sucks, if they don't sort out my AV problems then they can forget any future custom from me, my internet security crashed and every attempt that I have made to get them to rectify the fault has left me dealing with muppets, I have emeaile them telling them to phone me to sort the problem out, either that or they can refund my purchas costs, why should I pay for something that doesn't work?
     
  7. eternum

    eternum *blam* shotgun fanhole

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    svchost.exe? seriously??? Just about any home computer hobbyist that uses windows could tell you that it's a required file. And these half-wits who are supposed to be guarding your computer's security and should have a fairly intimate knowledge of how windows works weren't aware of this? Seriously??? Just wow... I feel sorry for all the IT personnel who had to deal with this kind of malign stupidity.
     
  8. RichCreedy

    RichCreedy Hey What Who

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    svchost.exe, is also a file that is targeted by virus writers, hence the need to scan it, false possitives will always happen from time to time, as there are too many pc's which aren't updated, so will have an older version of a file, that might not have been tested by the av writer
     
  9. RichCreedy

    RichCreedy Hey What Who

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    i have seen machines will norton and mcafee get infected with alsorts, avg does what its meant to just like the rest of them, but they all rely on people keeping up to date, and as someone else said, be aware of what your clicking on.
     
  10. gnutonian

    gnutonian New Member

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    Unfortunately, that is way too much work for the "the blue E is the internet"/"I deleted the internet from my desktop, what do I do?" crowd. People like that seem to be completely incapable of exercising any kind of common sense when it comes to computers/internet.

    Hence, no doubt, the Internet Explorer 8 commercial I saw the other day, along the lines of "I received an e-mail from my mother. I clicked the link and IE8 informed me that the website wasn't the real website of my bank. I closed the window, and there, I'm safe." :rolleyes:

    I guess complacency and blindly trusting the company who made the software has become the norm. I'm really glad I don't work in IT support!
     
  11. perplekks45

    perplekks45 LIKE AN ANIMAL!

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    Well, technically we switched to ForeFront which, as far as I know, is the company client from MS.
    Still sucks IMHO.
     
  12. aron311

    aron311 New Member

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    I use them because they work, I fix computers every single day and those are the products that remove the viruses..

    Take almost any computer with AVG and install any of the main paid antiviruses and I'll damn near guarantee you that something will be there, most people are just not aware of what's good and what's bad on the web.
     
  13. RichCreedy

    RichCreedy Hey What Who

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    the real problem with avg, is that "my mate told me to use avg cos it's free", they dont update it manually, and the free one, doesn't update itself as regularly as the paid for version

    also the free one doesn't offer the same level of protection as the paid for version

    tie that with, the fake av products telling the end user that they have 300 infections, click here to fix your unbroken computer and it doesn't matter what antivirus you have, you clicked to allow it and hey presto av product bypassed
     
  14. Denis_iii

    Denis_iii New Member

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    i'm using microsoft security essentiuals since it was released in the UK and have never looked back
    i drop in a SAS, MBAM, spyware doctor and spybot scan every now and then which have always been clean

    I steer clear from AVG as drastically slows down the PC plus have come across several issues with it some of which causing BBC and CCN webpages not to load in one instance
     
  15. V3ctor

    V3ctor Tech addict...

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    This is why Apple doesn't like AV :D
     
  16. eternum

    eternum *blam* shotgun fanhole

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    Naturally - but scanning it is one thing, prompting to quarantine it as this update did is immeasurably stupid. There are quite a few necessary windows files that are targeted by virus writers and it's nothing new. But given the scope of the effects, this wasn't a simple oversight with a minor system file; it was gross negligence with regards to a lynchpin system file. If a particular quarantine could result in the system not being able to function (i.e. a file that was required for windows to operate), then the AV program needs to tell the user so - AND prompt the user to create a restore point before applying the quarantine.

    I can see the occasional false positive on a relatively obscure file, but there is no worthwhile excuse I can see for this particular screw-up.
     
  17. Star*Dagger

    Star*Dagger New Member

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    If you are still running XP you deserve this!
     
  18. Crazyglue

    Crazyglue New Member

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    Honestly, if you are using McAfee virus protection still, you deserve to not have a working computer.

    ESET Nod32 is probably the best virus software in the world, I highly recommend it.
     
  19. Shagbag

    Shagbag All glory to the Hypnotoad!

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    Security is a process, not a product.
     
  20. dyzophoria

    dyzophoria Member

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    same, I suggest you stray away from mcafee, and for work switching from Mcafee to MS?, you need better IT personnel imo if thats the case, no offense.

    And all these companies where against MS locking down the original 64bit core from virus companies,lol, the irony
     
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