hah, the replies have cheered me up, thanks guys. i've been deep in conversation with my current housemate all day. we agree we don't want to argue with this blaggard of a housemate. it turns out she had phoned him on the day she moved in complaining about the state of the oven (it's a student house ffs), but what she wanted him to do about it i dont know, he's in glouscestershire at the minute and the house is in the middle of surrey! she must have been very very rude to him because i've never heard him complain like that about someone before. she did also say she'd called our landlady. so earlier today I phoned up sue (landlady), who is an absoloute dear, such a nice woman and i feel bad troubling her with this. apparently the mother of this slag called sue up last saturday complaining about the state of the oven, and sue being too nice to argue got convinced by this woman to REPLACE the oven, and then on top of that, the vinyl floor, because the girl, and i quote, "didn't like it". that's all being done this saturday. sue said she was so upset after the phone call that she broke down in tears! i mean wtf! i then told her about the bin bags of all our stuff and she seemed quite confused as to why on earth they'd do that. sue confirmed that she saw the right number of empty, clean cupboards for them to move into. so on saturday she said she'd set this girl straight and tell her you can't be doing stuff like that. I decided to withold the info about my wine just because I felt so sorry for her! looks like i'll be getting a courtesy car so i might make an appearance on saturday and watch what happens... stay tuned girls and boys!